IDEAL HOMES ADVISORS SL (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy & Cookie Policy explains how we collect, use, store, and share your information when you use our website https://idealhomesinternational.com (“the Service”). It also explains how we use cookies and similar technologies.

By using the Service, you agree to the practices described in this policy. If you do not agree, please discontinue use of the Service.

1. Who We Are

IDEAL HOMES ADVISORS SL
Marbella Golden Mile

Oasis Business Center

Ctra de Cadiz km 176

29602 Marbella, Málaga, Spain
Email: [email protected]
Phone: +34 951 870 054

We act as the data controller responsible for determining how your personal data is processed.

2. Data We Collect

We may collect and process the following types of personal data:

●      Identity Data: Name

●      Contact Data: Email address, mobile number

●      Technical Data: IP address, device information, browser type, cookies, and usage statistics

●      Preferences: Marketing and communication selections

●      Aggregated Data: Non-identifying analytics and performance metrics

We may also collect data through:

●      Forms you complete

●      Communications you send us

●      Cookies and tracking technologies

●      Analytics tools

●      Lawful third-party sources

3. How We Use Your Personal Data

We use your data to:

●      Provide and operate the Service

●      Communicate with you

●      Deliver marketing and promotional content (where permitted by law)

●      Improve the functionality, performance, and security of the Service

●      Personalise content, including targeted advertising

●      Comply with legal and regulatory obligations

We will request consent when required and only use your data for the purposes granted.

4. Legal Basis for Processing

We process personal data under the following legal bases:

●      Consent

●      Contractual necessity

●      Legitimate interests (balanced with your rights)

●      Legal obligations

5. Sharing Your Personal Data

We may share your data with:

●      Trusted commercial partners

●      Service providers who support our operations

●      Professional advisers

●      Shared-service partners

We require all partners to comply with applicable data protection laws and safeguard your personal data. However, we are not responsible for their independent compliance or unauthorised use of data.

We may also share your information:

●      To comply with legal obligations

●      To enforce agreements

●      In connection with a business transfer, acquisition, or restructuring

We do not share your data for third-party marketing without your explicit consent.

6. International Data Transfers

Where necessary, your data may be transferred outside the European Economic Area (EEA). We ensure appropriate safeguards are in place in accordance with data protection laws.

7. Data Security

We use reasonable and appropriate technical and organisational measures to protect your information. However, no system is completely secure, and transmission of data is at your own risk.

8. Data Retention

We retain your personal data only as long as necessary for:

●      The purposes for which it was collected

●      Legal, accounting, and regulatory obligations

Typical retention: 90 days to 2 years, unless a longer period is required. Anonymous or aggregated data may be kept indefinitely.

9. Your Rights

Depending on applicable law, you may have the right to:

●      Access your personal data

●      Correct inaccurate or incomplete information

●      Request deletion

●      Restrict or object to processing

●      Withdraw consent

●      Request data portability

●      Object to automated decision-making

●      Lodge a complaint with a supervisory authority

To exercise these rights, contact: [email protected]

Refusing or withdrawing consent may limit certain features or services.

10. Cookie Policy

This section explains how we use cookies and similar tracking technologies on our website.

What Are Cookies?

Cookies are small text files stored on your device when visiting a website. They help enhance functionality, improve performance, and personalise user experiences.

Cookies may be:

●      Necessary: Required for site functionality
Performance/Analytics: To understand how the site is used

●      Functional: To remember preferences

●      Marketing/Advertising: To personalise ads, with consent

Types of Cookies We Use

a) Necessary Cookies
 Essential for core site functions such as navigation, security, and session management.

b) Performance & Analytics Cookies
 Help us analyse traffic, measure performance, and improve the Service.

c) Functional Cookies
 Enhance user experience by remembering preferences and settings.

d) Marketing Cookies
 Used to deliver relevant ads and track campaign performance. These are only used with your consent.

Third-Party Cookies

We may allow trusted partners to set cookies when assisting us with:

●      Analytics

●      Advertising

●      Social media integration

●      Shared-service tools

We require them to comply with data protection laws but are not responsible for their independent processing activities.

Managing Cookies

You can control cookies through:

●      Our cookie consent banner (accept, reject, or customise settings)

●      Your browser settings, where you can block or delete cookies

Blocking certain cookies may affect site functionality.

11. Automated Technologies & AI

We may use automated tools, including AI-supported systems, to:

●      Analyse website interactions

●      Support customer communication

●      Improve service delivery

You may object to decisions made solely through automated processing where they produce significant effects.

12. Third Parties

We work with our internal brands and carefully selected external partners, including commercial partners, service providers, and shared services partners. We require all such partners to comply with applicable data protection laws and regulations to safeguard your personal data. However, we are not responsible for their independent compliance or unauthorised use of your data.

13. Changes to This Policy

We may update this policy from time to time. Updates take effect 180 days after posting unless otherwise required by law. Continued use of the Service indicates acceptance of the updated policy.

14. Contact Us

If you have any questions about this Privacy & Cookie Policy, please contact:

IDEAL HOMES ADVISORS SL
Ctra de Cadiz km 176, Málaga 29602, Spain
Email: [email protected]
Phone: +34 951 870 054

15. Data Protection Officer (DPO)

We have appointed a Data Protection Officer to oversee compliance with data protection laws and to address any questions or concerns you may have about your personal data.

You can contact the DPO at:
 Email: [email protected]

This Privacy Policy was last updated: 04/12/2025